last edited 5/27/2021
How do I get a library card?
You can register for a library card anytime we are open. You will need to bring photo ID and proof of your Monroe County address. If you’re a student at a local college but have a permanent address somewhere else, you can still get a card here! Bring in your school ID, local address and permanent address. If you don’t live in Monroe County, you can register for an Out of County card. If you only want access to our digital materials, you can get an E-Card.
How can I return items I've borrowed?
Our drive-up book drop is open 24/7, and you may return items at any time. You may also return items in our indoor book drop located at the end of the service desk on your left as you enter the building.
Can I borrow e-books from the library?
Yes, if you have a valid library card or e-card. You can borrow e-books and e-audiobooks through the website Overdrive or their app, Libby. You can find information to help you get started using Overdrive here. We are more than happy to help you with e-books and your electronic devices in the library and via telephone every day. Just call or email us anytime we are open.
Do you accept book donations?
The Friends and Foundation of the Henrietta Public Library is currently accepting donations for their Book Shoppe on the second Friday of every month between the hours of 10am-2pm. They can accept books, DVDs, CDs, puzzles and Books-on-CD. Please visit the FFHPL Facebook page for more information.
Am I able to print documents at the library?
Yes, we have a self-serve print kiosk on the second floor. Directions for use are posted, and you can also receive assistance from staff from a safe distance. Our public use computers have been spaced for safe use and are available to print from. It is $.20 per black and white page printed and $.50 per color page printed.
Do you proctor exams at the library?
Yes, we do proctor exams at the library. Call us at (585)359-7092 or email us at email@example.com for more information or to schedule your exam.
What’s your holiday schedule?
We close on New Year’s Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, and Christmas Day. We are open during several holidays when other institutions are typically closed, like Columbus Day, Veterans Day, Presidents’ Day, and Good Friday. For updates on our hours, call the library, check out the news, or visit us on Facebook.
Do you provide accommodations for the deaf and hard of hearing?
We welcome all community members, regardless of levels of education, experience, physical or cognitive abilities. HPL staff can accommodate closed captioning requests for most digital events, given 48 hours advance notice. Requests for CC can be directed to firstname.lastname@example.org (adult services) and email@example.com (youth services). Check our online calendar for our online classes and events.
Can you show me how to use Zoom so I can participate in the library's online classes and events?
HPL staff regularly offer small group Zoom training classes called Zoom Exploration Sessions. These sessions are designed to give beginners a chance to test-drive the video conferencing platform in a friendly, low-stakes environment. Those who enroll will learn how to both actively participate in a Zoom meeting and to host one of their own. Come once or as many times as it takes for you to feel confident using Zoom. Sign up for a session that fits your schedule using our online calendar.